Effective Date: Jan, 2025
Welcome to MEMO. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Billing address
Identification documents (for KYC/AML compliance)
b. Payment Information
Credit/debit card details (processed securely via third-party payment processors)
Wallet addresses (for crypto transactions)
Transaction history
c. Technical Information
IP address
Browser type
Device identifiers
Usage data (pages visited, links clicked, etc.)
2. How We Use Your Information
We use your information to:
Create and manage your MEMO account
Process and complete transactions
Comply with legal obligations (e.g., anti-money laundering laws)
Prevent fraud and ensure platform security
Communicate important updates or service changes
Improve platform functionality and user experience
3. Sharing of Information
We may share your information with:
Trusted third-party service providers (e.g., payment processors, KYC verification partners)
Regulatory authorities, if legally required to comply with applicable laws or requests
Business partners, only when necessary to deliver our services (e.g., crypto withdrawal providers)
We do not sell your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct or delete your information
Object to processing or request data portability
Withdraw consent at any time (where applicable)
To exercise these rights, contact us at: support@memopay.io
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above, or as required by law.
8. International Transfers
Your information may be processed outside your home country, including in jurisdictions with different data protection laws. We ensure such transfers comply with applicable legal standards.
9. Children’s Privacy
MEMO is not intended for users under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@memopay.io