Effective Date: May, 2025
Last Updated: June, 2025

1. Introduction

Welcome to MEMO. MEMO is a modern global payment processing platform that allows individuals and businesses to receive payments via debit or credit cards and instantly convert those funds into cryptocurrency (such as USDT, USDC, or BTC).

With MEMO, users can:

• Generate secure, shareable payment links
• Accept fiat paymentsfrom anywhere in the world
• Automatically receive crypto settlementsin their MEMO wallet
• Withdraw or manage funds according to their needs

Unlike traditional processors, MEMO bridges the gap between fiat and crypto, offering a fast, secure, and borderless solution for freelancers, digital sellers, startups, and remote professionals.

2. Eligibility

To use MEMO, you must:

• Be at least 18 years of age
• Provide accurate and complete information during registration
• Comply with applicable local and international laws
• Complete any required KYC/AML verification

3. Services Offered

MEMO enables:

• Generation of secure payment links
• Fiat payment acceptance via Stripe or other processors
• Settlement in supported cryptocurrencies
• Wallet functionality for storing and withdrawing crypto assets

We reserve the right to modify or suspend any part of the service at any time.

4. User Responsibilities

You agree to:

• Keep your account credentials secure
• Not use MEMO for illegal or unauthorized activities
• Only create payment links for legitimate goods or services
• Comply with any KYC, AML, or transaction limits required by MEMO or its partners

5. Fees

• Memo will charge a 0.20% fee per transaction.
• MEMO reserves the right to update fee structures at any time.
• Stripe, Coinbase, and blockchain networks may charge additional fees.

6. Refund Policy

Due to the nature of crypto transactions, all transactions are final and non-refundable once confirmed on the blockchain. Users are responsible for ensuring accuracy of wallet addresses and amounts.

7. Account Termination

We may suspend or terminate accounts if we believe:

• You violated our Terms
• You’re involved in suspicious or fraudulent activities
• You’re non-compliant with KYC or AML procedures

You may terminate your account at any time, but we retain your transaction data as required by law.

8. Limitation of Liability

MEMO is not liable for:

• Losses due to user error (e.g. sending crypto to wrong address)
• Blockchain delays or fees
• Third-party service interruptions
• Unauthorized access due to user negligence

9. Modifications

We may update these Terms at any time. Continued use of MEMO after updates constitutes acceptance of the new Terms.

10. Contact

For questions, contact us at: info@memopay.io